Privacy Policy

At YLG Yorba Linda Deck Builder, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website or services, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us when you request a quote, schedule a consultation, or contact us through our website. This may include your name, email address, phone number, mailing address, and details about your project. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages you view.

How We Use Your Information

We use the information we collect to provide you with deck building services, respond to your inquiries, and communicate with you about your project. We may also use your information to improve our website, send you updates about our services, and comply with legal obligations. We do not sell your personal information to third parties.

Sharing Your Information

We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling tools, and email services. These providers are required to keep your information confidential and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and property.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze how our site is used. Cookies are small files stored on your device that help us remember your preferences and understand how visitors interact with our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or material suppliers. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.

Data Retention

We keep your personal information only as long as necessary to provide our services, comply with legal requirements, and resolve disputes. Once your information is no longer needed, we will delete or anonymize it. If you have questions about how long we retain specific types of data, please contact us.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the personal data we collect, how we use it, and whether we share it with third parties. You also have the right to request deletion of your personal information, subject to certain exceptions. To exercise these rights, contact us at the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: